West Ivy
Cuban Link Chain - 18K Gold 12mm
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The gold 12mm Cuban Link Chain is our best seller for a reason, this iconic piece will shine with every outfit and likely be the staple in your jewelry collection.
| Material | Stainless Steel |
| Finish | Double Electronic PVD Plating |
| Color | 18K Gold |
| Length (Inch) | 18", 20", 22", 24", 26" |
| Width (mm) | 12mm |
| Weight (g) | 94g-134g |
Payment Policy (acceptable forms of payment)
Payment Policy (acceptable forms of payment)
Payment is to be made in advance by purchasing the product or service that you need through our secure shopping cart.
Once payment is received, your purchase will be scheduled to be completed and you will receive an email to that effect.
By placing your order on our website, you agree to our terms and that all sales are final.
Forms of payment accepted:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- Elo
- Shop Pay
- Apple Pay
- Google Pay
Superior Craftsmanship
Superior Craftsmanship
At West Ivy, we set out to create the highest quality jewelry at every price point. Each and every piece is handmade with meticulous attention to detail.
Our jewelry is plated with 5 layers of the highest quality real 14k/18k gold or white gold. The gold must be at least 3 microns thick. This is much thicker than most gold-plated jewelry items and results in better longevity.
Shipping Policy
Shipping Policy
We offer free shipping on all orders to the United States.
All shipments will be delivered within 13 days of order. Please allow 1-2 business days for handling and 7-11 business days for shipping.
TRACKING YOUR ORDER
Once your order has been processed, please allow 2-3 business days for the tracking number to be sent to you via email or SMS.
LOST OR STOLEN PACKAGE
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it your respective shipping carrier.
Return/Refund Policy
Return/Refund Policy
RETURNS
- You have 60 calendar days to return merchandise from the date of delivery to return your purchase. If your return has not been received by us within those 60 days no refunds/credit will be applied, your product will be refused.
- To initiate your return, please email us at conatct@westivy.co and we will provide return instructions with a return authorization number.
- All shipment costs incurred to return the merchandise is not covered by West Ivy LLC. The customer is responsible for paying the shipping costs to return or exchange merchandise.
- All returns must be sent back in their original packaging and show no signs of excessive wear or will be refused.
Return Shipping Address:
2300 West Sahara Avenue, Suite 800, Las Vegas, Nevada 89102
REFUNDS (IF APPLICABLE)
Once your return is received, we will send you an email to notify you that we have received your returned item. If you meet all return criteria, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 2 weeks.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you’ve not received your refund within 2 weeks, please contact your credit card provider.
EXCHANGES
If you receive a product that is defective for any reason other than shipping, we only replace items within 60 days. If the damage occurred during shipping, please contact the carrier for instructions on how to handle this process. In addition, if you receive an item with damaged to the packaging, make sure to take pictures before opening the item just in case it results in a damaged item.
CANCELLATIONS, EDITS OR CHANGES
Cancellations, edits or changes are only accepted if we receive your request before the order has been processed. You can contact us at conatct@westivy.co to make sure this process is still available to you.
